General Questions
What is Moetes?
Moetes specializes in developing and manufacturing IoT hardware modules and development boards. We provide high-quality solutions for wireless communication, NFC/RFID, and embedded systems.
Where can I purchase your products?
Our products are available through our official store and authorized distributors. Each product page includes a “Buy Now” button linking to purchasing options.
Do you offer technical support?
Yes, we provide comprehensive technical support for all our products. You can disscuss with us on GitHub or reach us through our contact page or via email.
Product Questions
What is the warranty period for your products?
All Moetes products come with a 1-year limited warranty covering manufacturing defects. Extended warranties are available for purchase.
Can I get product samples?
Yes, we offer sample quantities for evaluation purposes. Please contact our sales team for sample requests and pricing.
Do you provide custom development services?
Yes, we offer custom hardware and firmware development services. Contact us to discuss your specific requirements.
Shipping & Orders
What are your shipping options?
We offer standard and express shipping options worldwide. Shipping costs and delivery times vary by location.
Do you ship internationally?
Yes, we ship to most countries worldwide. Some restrictions may apply based on local regulations.
What is your return policy?
We accept returns within 30 days of purchase for unopened products in original packaging. Custom orders are non-returnable.
Technical Questions
What development tools do I need?
Most of our products support popular development environments and toolchains. Specific requirements are listed on each product page.
Do you provide code examples?
Yes, we provide example code, libraries, and documentation for all our products through our documentation portal.
Is there a community forum?
We maintain an active community forum where developers can share projects, ask questions, and collaborate.
Still have questions? Feel free to contact us and we’ll be happy to help!